Privacy Policy

This privacy policy notice is served by Yorkshire Sports Medicine Clinic. DS Medical Services Registered in England No. 10899702. Registered address: 11 The Shambles, Wetherby, West Yorkshire, England, LS22 6NG under the website; www.yorkshiresportsmedicine.co.uk. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Although we are not an internet based company we still use the internet to interact with you and to enable you to book appointments with us. Because you will be entering in information into our sites it is important we help you understand what information we collect, how we use it and what choices you have.


How do we collect information?

1. When you give us permission: When you access our website you voluntarily gives us certain information. This can include your name, email address, phone number, your comments, likes and any other information you chose to provide us. If you are one of our platforms from a mobile device you can also choose to provide us with your location data.

If you chose to book an appointment on line or buy a product from YSM you provide us with payment information, contact information including your name, phone number and email address.

2. When you browse our site: We also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Whenever you use a website, mobile application, or other internet service, there’s certain information that almost always gets created and recorded automatically in the visit "session".


Session Log data

When you use YSM website, our servers automatically record information ("session log data"), including information that your browser sends whenever you visit our site. This log data may include your Internet Protocol address, the address of the web pages you visited that had YSM features, browser type and settings, the date and time of your request, how you used YSM, and cookie data.


Internet Cookie data

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are:


Device information

In addition to log data, we may also collect information about the device you’re accessing YSM website on, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.


How do we use the information we collect?

We use the information we collect to provide our services and products to you to make them better, develop new products, and protect YSM and our users.

We also use the information we collect to send you updates, newsletters, marketing materials and other information that may be of interest to you. For example, depending on your email notification settings, we may send you a newsletter. You can decide to stop getting these updates by emailing info@yorkshiresportsmedicine.co.uk


Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.


Transferring your information

YSM is based in the UK. YSM does not transfer or store your information outside of the UK.


What choices do you have about your information?

The services you access on YSM website are voluntary you can chose not to access them. We do not store any booking requests in an online database. We may retain archived copies of your information as required by law or for legitimate business purposes.

In addition to the examples above, you may have choices available to you through the device or software you use to access YSM. For example; the browser you use may provide you with the ability to control cookies or other types of local data storage. You can still access our site in “incognito” mode for a safer browsing experience.

Your mobile device may provide you with choices around how and whether location or other data is shared with us. To learn more about these choices, please see the information provided by the device or browser client provider.


How and when do we share information?

Anyone can see the public social media sites and the profile information you give us by interacting with YSM public social media posts.

If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or YSM; or to detect, prevent, or otherwise address fraud, security or technical issues.

We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy. We may also share aggregated or non-personally identifiable information with our partners, advertisers or others.


How do we make changes to this policy?

We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to use YSM online services after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or get your consent as required by law.


How can you contact us?

The best way to contact us is info@yorkshiresportsmedicine.co.uk

We are a Sport, Exercise and Musculoskeletal Medicine Clinic run by specialist doctors and physiotherapists in the field. Book online or call 01904 413669.

Contact us

Address : Yorkshire Sports Medicine Clinic, David Lloyd York, St John’s Playing Field, Off Hull Road, York, North Yorkshire, YO10 3LG

Email : info@yorkshiresportsmedicine.co.uk

Phone : 01904 413669