Last Updated: July 2025
Please read these Terms and Conditions carefully. All questions must be raised before attending your appointment.
These Terms and Conditions are subject to change. Any updates will apply only to appointments booked after the changes are published. If you are partway through a treatment plan, your original terms will remain in effect.
It is essential that all information provided by you, whether on your medical questionnaire or in consultation with your clinician, is accurate. Non-disclosure of relevant information may invalidate your agreement with us.
Yorkshire Sports Medicine (YSM) is a patient-centred clinic that prides itself on offering high-quality, competitively priced treatments, based on our team's experience, expertise, and level of care.
We aim to provide detailed information to help patients make informed decisions. Our reception team works closely with consultants, radiologists, doctors, and clinicians, and can assist with any initial queries prior to your appointment.
Payment is required for all appointments and related treatments. Your consultation will be comprehensive and conducted by a suitably qualified clinician.
The cost of your appointment will be quoted by a YSM team member. If further treatments such as scans or diagnostics are required, the associated fees will be provided in advance. Please ensure you are fully aware of all fees before treatment. If unsure, ask a YSM team member.
Full payment is due no later than the end of your appointment, excluding Sport and Exercise Medicine (SEM) appointments which are due at the time of booking.
If you undergo an MRI or other imaging externally, this will be invoiced separately by the imaging provider, and their own Terms and Conditions will apply.
We accept payment via Credit or Debit card (excluding American Express) and bank transfer. YSM does not offer finance options.
YSM is recognised by most major health insurance providers and operates on a fee-assured basis.
When booking your appointment, you must provide:
Without this information, you will be required to pay the full cost of your appointment. If using health insurance, your details will be shared with Medserv, a third-party company that manages claims.
Cancellations must be made via phone, email, or in person at least 48 hours prior to your scheduled appointment.
We kindly ask that you cancel as early as possible to avoid confusion and help us maintain service levels.
We will do our best to accommodate late arrivals, but this may result in:
YSM offers remote consultations via telephone or online video.
These apply only to Sports Massage & Dry Needling and consist of 3 x 45-minute sessions (Sports Massage) or 3 x 30-minute sessions (Dry Needling).
YSM does not accept responsibility for loss or damage to personal belongings, including valuables such as jewellery, brought into the clinic.
| Offer | Conditions |
|---|---|
| 10% Off Treatments | - Must be presented at time of booking and first consultation - Subject to full consultation and patient suitability - Valid for new treatments only - Non-transferable and subject to availability - Cannot be used with any other offer - Excludes SEM consultations - YSM reserves the right to withdraw offers at any time - Missed appointments will still be charged |
| Treatment Gift Voucher | - Present at your first consultation - Subject to full consultation and suitability - Can be used only once - Non-transferable and cannot be redeemed for cash - Valid for 6 months from the issue date |
| NHS Staff 10% Discount | - Proof of current NHS employment required - Subject to full consultation and suitability - Cannot be used with other offers - Subject to availability - YSM may withdraw this offer at any time |
| Armed Forces 10% Discount | - Proof of current employment in the British Armed Forces (inc Navy, Merchant Navy, RAF, Reservists, & Territorial Army) required - Spouses must provide proof of marital status - Subject to consultation, suitability, and availability - Cannot be combined with other offers - YSM reserves the right to withdraw this offer at any time |
Under 11’s can only be seen by our paediatric specialist clinicians.
YSM cannot take responsibility for children within our clinics. We ask that children are not brought to appointments that are not for them. If unavoidable, a parent or guardian must supervise the child at all times. Additionally, all patients under the age of 18 must be accompanied by an adult for their own appointments.
All Sport and Exercise Medicine consultant appointments will include a summary letter and correspondence with your GP.
For further information, please contact: info@yorkshiresportsmedicine.co.uk, or speak with a member of the YSM team.
We are a Sport, Exercise and Musculoskeletal Medicine Clinic run by specialist doctors and physiotherapists in the field. Book online or call 01904 413669.
Address : Yorkshire Sports Medicine Clinic, David Lloyd York, St John’s Playing Field, Off Hull Road, York, North Yorkshire, YO10 3LG (Sat Nav use YO10 3LF)
Email: info@yorkshiresportsmedicine.co.uk
Whatsapp: 07465659164
Phone : 01904 413669